Privacy Governance
Compliance with the Digital Personal Data Protection Act (DPDP) 2023 for IT Training & AI Automation.
Introduction
CorporateSpace.in ("we," "us," or "our"), operated by Pratibha Rajawat in Indore, MP, provides industry-grade IT training and AI-powered sales automation solutions. This Privacy Policy outlines our commitment to protecting the personal data of our trainees, business partners, and the end-users of our WhatsApp Sales OS.
1. Detailed Information Collection
A. Training & Consulting Data
We collect name, personal/work email, WhatsApp number, and LinkedIn profile URLs. For corporate engagements, we collect billing details and tax information (GST numbers).
B. Behavioral Tracking
We utilize Microsoft Clarity and Google Analytics. This includes session recordings, clickstream data, heatmaps, and device metadata (IP address, OS version) to improve our curriculum delivery and platform UI.
2. AI Processing & WhatsApp Compliance
Our WhatsApp Sales OS functions as a specialized automation layer. We adhere to the following processing rules:
Role as Data Processor
We do not own lead data. We process it on behalf of our clients (Data Fiduciaries). Leads are transferred instantly to the client's CRM.
RAG Architecture
The AI uses your specific project brochures and pricing. This data is kept in a secure vector database that is not used to train public LLMs.
4. Your DPDP Rights (India)
In accordance with the Digital Personal Data Protection Act 2023, you hold the following rights:
Right to Erasure
You may request the permanent deletion of your data from our active training databases.
Right to Correction
Update inaccurate professional profiles or billing addresses.
Grievance Redressal
File a complaint regarding data mishandling directly to our Indore headquarters.
5. Technical Safeguards
Security is the foundation of our IT infrastructure.
Encryption Standards
All data in transit is protected via AES-256 and TLS 1.3 encryption protocols.
Data Residency
Primary data storage resides on secured cloud instances within Indian geography to ensure sovereign compliance.
Data Privacy Inquiry
For data access requests or privacy concerns, reach out to our Compliance Officer at the address below.
Corporate Office
Indore, Madhya Pradesh, India 452001